Refund policy
1. Returns
-
We do not accept returns for products purchased unless they are damaged or defective.
-
All sales are considered final for non-damaged products.
2. Refunds
-
Refunds are available only if the product arrives damaged.
-
To request a refund for a damaged product, please contact us within 48 hours of receiving your order with:
-
Your order number
-
Photos showing the damage
-
3. Refund Process
-
Once we verify the damage, we will process a refund to your original payment method.
-
Refunds may take 5–7 business days to reflect in your account, depending on your payment provider.
4. Contact Us
If you have any questions or issues with your order, please reach out to us at:
📞 Phone/WhatsApp: [+9170169 68101]
Note: Glowriva Life reserves the right to refuse refund requests that do not meet these conditions.